MJTrends checkout issues

BY admin on October 25, 2024

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UPDATE (Friday, October 25th)- we are able to process credit cards, but the response is delayed. If your transaction fails, you will get an email up to 24 hours after the order has been submitted.

We hope to have this resolved by end of week next week (October 30th to November 1st) such that the credit card processing is in real time again.

As of Monday, October 21st, we are experiencing problems accepting credit cards over the last several days and we have removed the option from the website until we are able to get it resolved. We cannot accept credit cards over the phone or via the website until the issue is fixed.

You can mail a check or leverage PayPal until we get the problem resolved. At this time we expect it to be another 4-5 days from today (Thursday, October 24th) until it’s fixed.

You can also purchase from our Etsy store in the meantime: https://www.etsy.com/shop/MJTrends

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