We’ve been working really hard on some new initiatives this year to be more response to your needs. One of the features we have added is a survey follow up to every order. One of the questions we ask is what new products would you like us to carry.
You answer with a resounding: latex glue cleaner / solvent.
So we added it! Check it out:
The follow-up survey idea seems to be working if this latex glue cleaner came directly from customer requests. That kind of responsiveness makes a difference.
I like that you mentioned the survey results driving this, because it shows you’re not just guessing what to stock but actually listening to users.
Honestly, removing latex adhesive has always been a hassle, so having a dedicated cleaner available here saves me from hunting around elsewhere.
Adding a dedicated cleaner for latex glue feels overdue, but it’s great that you’re addressing it based on actual customer input.
The quick turnaround from survey responses to stocking a new solvent suggests you’re taking customer suggestions seriously, which is encouraging.
Using order follow-up surveys to guide inventory feels like a smart system, and this solvent seems like a direct result of that feedback loop.
I appreciate that you called out the survey question specifically, since it explains exactly how this product ended up being added.
I’ve seen people ask for latex glue removal solutions in forums for years, so it makes sense that your survey responses reflected that demand.
Nice to see you actually using the post-order survey feedback, because the demand for a latex glue cleaner has been obvious for a while. Glad you listened and added it.
Glad you acted on the repeated requests for a latex glue cleaner, because it’s one of those niche items people really do need.
It’s refreshing to see a company follow through on survey feedback instead of just collecting it, and a latex glue cleaner is a practical addition.
The article is short, but it highlights something important: customer input directly led to a new product, which isn’t always the case elsewhere.
Good move adding a solvent specifically for latex glue, since the usual cleaners don’t always cut it. The survey approach clearly paid off.
I’ve struggled with leftover latex adhesive residue before, so having a cleaner designed for it is a welcome addition to your lineup.
Latex glue cleanup has been one of those annoying steps after projects, so I’m curious how effective this new cleaner is compared to standard solvents.
This is a good example of how small changes like adding a survey can lead to useful products like this latex glue solvent.
I remember filling out that survey and suggesting a solvent for latex glue, so it’s cool to see it turn into an actual product this quickly.