We will not be able to offer our custom fit sewing patterns for the remainder of this year. We apologize to all our loyal customers who loved this service, however, we are finding ourselves overloaded at present moment and are unable to continue offering these until our software has been updated.
The current process is overly labor intensive and we must shift our resources to order fulfillment of our textiles and sewing notions. This is not to say that we won’t offer custom fit patterns in the future, however, due to the increasing demand on our time and limited resources we simply cannot continue until our process has been fixed.
We had started working on updating the pattern generation software last year and it’s been challenging to complete. Other priorities have taking precedence and we are now working to clear a backlog of work that includes updates to the website, our warehouse, etc.
We will continue to post updates to our blog as we progress, so be sure to subscribe our check back with us. Currently it will be the end of 2021 at the earliest or 2022 before we expect to have the custom-fit pattern service running again.
Hearing that the software update has been in progress since last year makes me realize how complex pattern generation must be behind the scenes.
I had used your custom-fit latex patterns before and could tell they weren’t simple to produce, so the mention of limited resources and growing demand really tracks.
I’m curious how much the new system will automate compared to the current labor-heavy approach you mentioned, since that seems to be the main bottleneck.
Focusing on website and warehouse improvements first seems like a smart move, especially if the current process for patterns is slowing everything else down.
The transparency about shifting resources to sewing notions and textiles instead of stretching too thin is refreshing, even though I’ll miss having new custom-fit options.
Hi! Is this service available yet ?
It’s good to know this isn’t a permanent cancellation, just a pause until the process is fixed, because the custom-fit option was pretty unique in this space.
I really appreciated the honesty about the custom-fit patterns being too labor intensive right now, especially with you focusing on textiles and order fulfillment. It makes sense, even if it’s disappointing for those of us who relied on that service.
Hi Samantha. We are probably 6 months away from being able to work on the custom pattern software, so at this point I wouldn’t expect it prior to 2023. I apologize for the long delay, but we are understaffed and still have a backlog of other work that takes priority.
Hey there, when will the custom patterns option be up?
It’s a bummer to hear the service is paused until at least late 2021 or 2022, but prioritizing clearing backlog and warehouse updates sounds necessary for the long run.
The note about updating the pattern generation software explains a lot, since I always wondered how much manual work was behind those custom fits. Hopefully the rebuild makes things smoother when it returns.
While it’s disappointing news, the plan to keep posting updates on the blog about progress and timelines helps manage expectations for those of us waiting.